Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your product or service, we offer a refund within a specified timeframe, subject to the conditions outlined below.

1. Refund Period

We offer a 30-day money-back guarantee. You may request a refund within 30 days of your original purchase date.

2. Eligibility for Refunds

To be eligible for a refund, please ensure that:

• You request a refund within the 30-day refund period.
• You provide proof of purchase (e.g., order number, transaction ID).
• The product or service has not been used in a manner that violates our Terms of Service.
• For digital products, you have not downloaded or accessed the product beyond a reasonable evaluation period.
• For subscription services, cancellation occurs before the next billing cycle.

3. Non-Refundable Items

Certain items or services may not be eligible for refunds, including but not limited to:

• Customized or personalized products.
• Services that have been fully rendered.
• Third-party products or services (refund policies of third parties apply).
• Products or services purchased through unauthorized resellers.

4. Refund Process

To request a refund, please follow these steps:

1. Contact Paddle.com customer support with your refund request and order details.
2. Provide a clear explanation of why you are requesting a refund.
3. Paddle.com will review your request and may request additional information.
4. If your refund is approved, Paddle.com will process the refund to your original payment method.
5. Please allow [Number] business days for the refund to appear in your account.

5. Refund Discretion

We reserve the right to refuse a refund if we believe that the refund request is fraudulent, abusive, or does not comply with our refund policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact Paddle.com customer support.